At Supreme Mehandi, we value your satisfaction and aim to ensure you are happy with your purchase. Please read our return and exchange policy carefully for a seamless experience.

Eligibility for Returns

• Returns are accepted only for items that are unused, unopened, and in their original packaging.
• The product must be returned within 7 days of delivery.
• Items purchased on sale or during promotional events are not eligible for return.

Conditions for Exchange

• Exchanges are allowed only for defective, damaged, or incorrect items.
• Requests for exchanges must be made within 48 hours of receiving the order.

Non-Returnable Items

Due to hygiene and safety reasons, the following items are not eligible for return or exchange:

• Opened or used Mehandi products.
• Customized or personalized items.

Return and Exchange Process

1. Initiate a Request:
   Contact our support team at [suprememehandi@gmail.com] with your order details and reason for return or exchange. For defective or damaged items, please include photos as proof.
2. Approval:
   Once your request is approved, we will provide you with the return address and further instructions.
3. Shipping the Item:
   Pack the item securely and ship it to the address provided. Customers are responsible for return shipping costs unless the item was defective or incorrect.
4. Returns and Exchanges and Replacements will be delivered within 5-7 days.
5. Refund Policy

• Shipping fees are non-refundable unless the return is due to an error on our part (e.g., defective or incorrect item).
• Refunds may take 7-10 business days to credit in your account, depending on your bank or payment provider.

Contact Us

If you have any questions or need assistance with a return or exchange, please contact us at:

• Email: suprememehandi@gmail.com
• Phone: +91 9322656807 / +91 8779491178

Thank you for choosing Supreme Mehandi! Your trust is important to us, and we are here to help with any concerns.